Hospitality client in the Ft Lauderdale, FL area is seeking a Technical Application Engineer for a 1 year contract.

Candidates must be eligible to work for any employer. This is a W2 contract, sorry no C2C or visa transfers.

Scope of work:
1) Technical Application Support: Technical Level-3 production support for Crunchtime – including rotating 24/7 support role
2) Crunchtime Application Deployment Lead: Position to act as deployment and project resource for Crunchtime projects requiring a technical Crunchtime resource. Ability to serve as application lead in complex deployments is required
3) Participate in Systems integration testing, User Acceptance Testing, Deployment and Live support of application
4) Test, certify, and implement version updates received from system vendor 
5) Expectation to take on Level 3 support assistance with additional applications in team portofolio (Kronos, IssuTrax, HotSOS) 

Required skills/competencies:
- Strong technical experience (Level-3) supporting Crunchtime in a hospitality/cruise environment
- Strong technical experience with deploying Crunchtime in a hospitality/cruise environment
- Experience with Crunchtime integration with third party applications (IE. Depletion in POS systems, etc.,)
- Able to adapt to highly fluid deployment environment
- Able to work closely with team and business counterparts, in occasionally high-pressure environments
- Strong analytical and Incident/Problem resolution skills 
- Ability to travel internationally required 

Preferred Skills:
- Experience in the Hospitality and/or Cruise industry preferred
- Technical experience with Crunchtime or similar application required
- Technical experience with Kronos, IssuTrax and HotSOS or similar application strongly preferred – in lack of experience, willingness to expedited training on apps required
- 2/3 years of field experience 
- Works well in team environment, adaptable to fluid environment, highly process oriented
- Hotel/Cruise/Hospitality operations experience with Crunchtime preferred 

Preferred Education:
- Degree in Computer Science (or related studies)
- Commensurate experience may substitute
- Formal application training preferred 

Travel Required:
Yes 

Travel Description:
20% Travel - mostly international - required 

Allowed Expense Types (Select all that apply):
Airfare
Car Rental
Lodging
Meals
Mileage
Parking 

Standard work week:
Our normal business hours are 9 am - 6 pm M-F. All candidates must be available to work those hours. Some weekend and overtime work may be required. 
 
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